fc66 Privacy Policy – How We Collect, Use, and Protect Your Personal Data

1. Policy Overview

This Privacy Policy ("Policy") is issued by fc66 ("we", "us", "our", "fc66"), the operator of the online gambling platform available at https://fc66.bar (the "Platform"). This Policy explains how fc66 collects, uses, stores, shares, and protects the personal information ("Personal Data") of individuals ("you", "Player", "User") who access or use the Platform, including through account registration, betting activity, casino gaming, and customer support interactions.

By registering an account on the fc66 Platform or by continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your Personal Data as described herein. If you do not agree with any part of this Policy, you should cease using the Platform and contact fc66 at [email protected] to request account closure.

2. Data We Collect

fc66 collects the following categories of Personal Data from players and Platform visitors:

2.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used for mandatory age verification — minimum age 21 years)
• Residential address in Bangladesh (division, district, thana, and full street address)
• Mobile phone number linked to your registered bKash, Nagad, Rocket, or Upay wallet
• Email address used for account communications and notifications
• Scanned or photographed copies of identity documents submitted during KYC verification (NID card, passport, or driving licence)

2.2 Financial and Transaction Data

• Payment method identifiers (mobile wallet numbers, bank account references) — fc66 does not store full card numbers or mobile banking PINs
• Deposit amounts, dates, and transaction reference numbers
• Withdrawal requests, amounts, processing status, and destination payment method
• Bonus credits, wagering activity, and promotion history
• Account balance history and net win/loss records

2.3 Betting and Gaming Activity Data

• Sports bets placed, including market, odds, stake, and settlement outcome
• Casino game sessions, including game title, provider, stake, and result
• Live casino table participation records
• Session duration, frequency of play, and responsible gaming tool usage

2.4 Technical and Device Data

• IP address and approximate geolocation derived from IP lookup
• Device type, operating system, and browser version
• Session timestamps and page interaction logs
• Cookie identifiers and similar tracking technologies (see section 8)

2.5 Communications Data

• Records of live chat, email, and support ticket communications between you and fc66 staff
• Feedback, complaints, and dispute correspondence
• Marketing preference settings (opt-in or opt-out status for promotional communications)

3. How We Collect Data

fc66 collects Personal Data through the following channels and mechanisms:

• Account Registration: When you create an fc66 account, you provide identity and contact data directly through the registration form.
• KYC Verification: When you submit identity documents for age and identity verification, those documents and the data extracted from them are collected and stored.
• Deposits and Withdrawals: When you make a payment transaction on the Platform, financial data is collected through the payment processing interface provided by our payment partners.
• Betting and Gaming Activity: All bets placed, games played, and account transactions are automatically recorded in our platform logs as a core operational requirement.
• Customer Support: When you contact fc66 via live chat, email, or support ticket, the content of those communications is recorded and stored.
• Cookies and Tracking Technologies: When you browse the Platform, our servers and third-party analytics tools collect technical and device data automatically via cookies and similar technologies.
• Third-Party Sources: In limited circumstances, fc66 may receive data about you from third-party identity verification services or fraud prevention databases used during the KYC process.

4. Purpose of Processing

fc66 processes your Personal Data for the following specific purposes. We collect only the data that is necessary for each stated purpose — we do not collect data speculatively or in excess of what is required.

fc66 does not use your Personal Data for automated decision-making that produces legal or similarly significant effects without human oversight. Where automated tools are used in fraud detection or responsible gaming monitoring, any account action arising from those tools is reviewed by a member of the fc66 compliance team before being applied.

5. Data Sharing and Disclosure

5.1 Operational Partners

fc66 shares your Personal Data with a limited set of third-party service providers who are necessary to operate the Platform. These partners receive only the minimum data required for their specific function and are contractually obligated to process your data solely on fc66's instructions, in accordance with this Policy:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank (DBBL), City Bank, and BRAC Bank receive transaction data necessary to process your deposits and withdrawals.
• Game Providers: Third-party studios including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe receive anonymised or pseudonymised session tokens necessary to deliver their games. These providers do not receive your full name, NID number, or financial account details.
• Identity Verification Services: fc66 may use third-party KYC verification platforms to authenticate identity documents submitted during the verification process.
• Fraud Prevention Databases: fc66 may submit data to or query industry-shared fraud prevention databases to protect the Platform from fraudulent account activity.

5.2 Legal Disclosures

fc66 may disclose your Personal Data to governmental authorities, law enforcement agencies, or regulatory bodies where we are required to do so by a valid legal order, court directive, or applicable law. We will endeavour to notify you of any such disclosure request unless we are legally prohibited from doing so.

5.3 Business Transfers

In the event that fc66 undergoes a merger, acquisition, or sale of all or part of its assets, your Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Policy that result from it, via the email address registered to your account, no less than 30 calendar days before the transfer takes effect.

5.4 No Sale of Personal Data

fc66 does not sell, rent, lease, or otherwise commercially transfer your Personal Data to any third party for that party's own marketing or commercial purposes. Any sharing of data is strictly limited to the operational purposes described in this section.

6. Data Retention

fc66 retains your Personal Data for the periods set out below. Once the applicable retention period expires, your data is securely and permanently deleted from our systems or anonymised such that it can no longer be associated with you as an individual.

• Account and identity data: Retained for the duration of your account plus five (5) years following account closure, to meet financial record-keeping and anti-money laundering obligations.
• KYC documents: Retained for five (5) years from the date of verification or from the date of account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with financial record-keeping requirements.
• Betting and gaming activity logs: Retained for three (3) years from the date of each recorded session or transaction.
• Customer support communications: Retained for two (2) years from the date of the last communication in each support thread.
• Marketing preference records: Retained for the duration of your account or until you withdraw consent, whichever occurs first.
• Technical and device logs: Retained for twelve (12) months from the date of collection, after which they are aggregated and anonymised.

7. Data Security

fc66 applies a layered approach to data security, combining technical, organisational, and procedural safeguards to protect your Personal Data against unauthorised access, accidental loss, destruction, and disclosure. Our key security measures include:

• Encryption in Transit: All data transmitted between your device and the fc66 Platform is encrypted using TLS 1.3 with 256-bit AES ciphers. Connections that cannot support TLS 1.2 or above are rejected.
• Encryption at Rest: Sensitive data stored in our databases — including identity document scans and payment method references — is encrypted at rest using AES-256.
• Access Controls: Internal access to player data is governed by role-based access controls (RBAC). Staff members access only the data necessary for their specific function. All access to sensitive player records is logged with timestamps and staff identifiers.
• Two-Factor Authentication: Administrative access to fc66 backend systems requires multi-factor authentication. Players are strongly encouraged to enable two-factor authentication on their own accounts via the security settings panel.
• Penetration Testing: fc66 conducts periodic security assessments and penetration tests of the Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: In the event of a data breach that is likely to result in risk to affected players, fc66 will notify affected users within 72 hours of becoming aware of the breach, providing details of the nature of the incident and the steps taken to mitigate it.

While fc66 applies industry-standard security measures, no online system can be guaranteed to be completely impenetrable. Players are advised to use a strong, unique password for their fc66 account and to avoid using shared devices or public Wi-Fi networks when accessing the Platform.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. fc66 uses cookies and similar technologies (including local storage and session tokens) to operate the Platform, remember your preferences, maintain your session state, and collect analytical data about how the Platform is used.

8.2 Types of Cookies Used by fc66

• Strictly Necessary Cookies: These cookies are required for the Platform to function. They maintain your logged-in session, prevent cross-site request forgery (CSRF), and store your account preferences. These cookies cannot be disabled without impairing the functionality of the Platform.
• Analytics Cookies: fc66 uses first-party analytics tools to measure page views, session duration, navigation paths, and device types. This data is used in aggregate form to improve the Platform's performance and user experience. Individual users are not identified in analytics reports.
• Functional Cookies: These cookies remember your display preferences, language settings, and responsible gaming tool configurations across sessions.
• Fraud Prevention Cookies: fc66 uses device fingerprinting and session integrity cookies to detect automated bots, duplicate account activity, and fraudulent login attempts.

8.3 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via their privacy or security settings menu. Please note that disabling strictly necessary cookies will prevent you from logging in to the fc66 Platform and will impair core functionality. Disabling analytics or functional cookies will not prevent you from using the Platform but may affect the quality of your experience.

9. Your Privacy Rights

As a user of the fc66 Platform, you have the following rights in relation to the Personal Data we hold about you. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Privacy Rights Request" and include your registered username and a brief description of your request.

• Right of Access: You may request a copy of the Personal Data fc66 holds about you, along with information about how it is being used.
• Right to Rectification: If any Personal Data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to Erasure: Subject to applicable legal retention obligations, you may request that fc66 delete the Personal Data we hold about you. Note that we may be required to retain certain data (such as transaction records) for a minimum statutory period even after account closure.
• Right to Restriction: You may request that fc66 restrict the processing of your Personal Data in certain circumstances — for example, while a dispute regarding data accuracy is being resolved.
• Right to Object: You have the right to object to processing of your Personal Data that is based on fc66's legitimate interests, including profiling for responsible gaming monitoring purposes. We will assess your objection and respond within 10 BST business days.
• Right to Withdraw Consent: Where processing is based on your consent (such as receiving promotional communications), you may withdraw that consent at any time by updating your marketing preferences in the account dashboard or by contacting support.
• Right to Data Portability: You may request that fc66 provide your Personal Data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider.

fc66 will respond to all valid privacy rights requests within ten (10) BST business days of receipt. In complex cases where additional time is required, fc66 will acknowledge the request within five (5) business days and provide an estimated completion date.

10. Children and Minors

The fc66 Platform is strictly intended for adults aged 21 years and above. fc66 does not knowingly collect Personal Data from any person under the age of 21. If fc66 becomes aware that Personal Data has been collected from a person under the minimum age, we will immediately suspend the associated account, delete the data of the underage user, and return any deposited funds to the payment source after completing the required verification process.

If you believe that a person under the age of 21 has registered an account on the fc66 Platform, please notify us immediately at [email protected]. We take the protection of minors extremely seriously and will act on any credible report within one (1) BST business day.

11. Changes to This Policy

fc66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, operational requirements, or applicable legal obligations. When material changes are made to this Policy, fc66 will notify registered players via the email address or mobile number linked to their account, and will publish the updated Policy on this page with a revised effective date at the top of the document.

For existing registered players, revised Terms will take effect seven (7) calendar days after the notification date. For new users registering after the publication date of any revision, the updated Policy takes effect immediately upon registration. We encourage you to review this page periodically to stay informed of how fc66 handles your Personal Data. Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the Personal Data fc66 holds about you, please contact our privacy team using the details below. All privacy-related correspondence will be handled confidentially and responded to within ten (10) BST business days.

• Email: [email protected] — use subject line "Privacy Policy Enquiry" or "Privacy Rights Request"
• Platform: https://fc66.bar
• Operating Hours: Monday to Sunday, 9:00 AM – 11:00 PM Bangladesh Standard Time (UTC+6)

This Privacy Policy was last updated and is effective as of 1 January 2026. The English-language version of this Policy is the definitive version and takes precedence over any translation in all interpretive matters.